okbjc Privacy Policy

1 Introduction

1.1 okbjc is committed to protecting the personal data of all players, prospective players, and website visitors in accordance with applicable Philippine data protection law and internationally recognised privacy principles.

1.2 This Policy applies to all personal information collected through the okbjc website, mobile platform, customer support channels, and any other touchpoint through which you interact with the okbjc brand.

1.3 This Policy should be read alongside the okbjc Terms and Conditions and Responsible Gaming Policy, all of which together form the full agreement between you and the Platform.

1.4 Where terms used in this Policy are not defined here, they carry the meaning given to them in the okbjc Terms and Conditions.

2 Data Controller

2.1 For the purposes of applicable data protection legislation, okbjc is the data controller responsible for the personal information collected through this platform.

2.2 As data controller, okbjc determines the purposes for which personal data is processed and the means by which that processing is carried out. Where third-party processors are engaged, they act only on okbjc's documented instructions.

2.3 Any questions, requests, or complaints relating to the processing of your personal data under this Policy should be directed to the okbjc Data Protection contact identified in Section 15 of this Policy.

3 Personal Data We Collect

okbjc collects the following categories of personal data from players and platform visitors:

3.1 Identity Data. Full legal name, date of birth, gender, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number, or TIN).

3.2 Contact Data. Residential address (including city, province, and postal code), email address, and mobile number. For Filipino players, this typically includes addresses in Metro Manila, Cebu, Davao, Quezon City, Makati, and other Philippine regions.

3.3 Financial Data. Payment method details including GCash mobile wallet number, Maya account reference, BPI, BDO, or Metrobank account information, and cryptocurrency wallet addresses where applicable. okbjc does not store full card numbers or full bank account credentials on its own servers.

3.4 Account Data. Username, encrypted password, account registration date, login history, session timestamps, device identifiers, and IP address logs.

3.5 Transaction Data. Full history of deposits, withdrawals, bonus redemptions, wagers placed, game outcomes, and any adjustments made to your okbjc account balance.

3.6 Technical Data. Browser type and version, operating system, device type (mobile or desktop), screen resolution, referring URL, and pages visited within the okbjc platform.

3.7 Communications Data. Records of all correspondence between you and the okbjc support team, including live chat transcripts, email exchanges, and support ticket history.

3.8 Responsible Gaming Data. Records of any deposit limits, session limits, cooling-off periods, or self-exclusion requests made by you in connection with the okbjc platform's responsible gaming tools.

4 How We Collect Your Data

okbjc collects personal data through the following channels:

• Direct registration: Information you provide when creating your okbjc account, completing KYC verification, or updating your account profile.
• Platform activity: Data generated automatically as you navigate the okbjc website and use its games and betting services, including session logs and clickstream data.
• Payment processing: Information received from payment providers such as GCash, Maya, and Philippine banks when you make deposits or request withdrawals.
• Customer support: Information you share when contacting the okbjc support team via live chat, email, or any other support channel.
• Cookies and tracking technologies: Data collected automatically via cookies, web beacons, and similar tracking technologies as described in Section 10 of this Policy.
• Third-party verification providers: Identity and address data received from KYC and anti-fraud verification services used to comply with regulatory obligations.
• Publicly available sources: Information from public records or regulatory databases consulted for compliance and anti-money laundering purposes.

5 How We Use Your Personal Data

okbjc uses your personal data for the following purposes:

• To create, verify, and maintain your okbjc player account.
• To process deposits, withdrawals, and all other financial transactions on the platform.
• To comply with Know Your Customer (KYC), Anti-Money Laundering (AML), and other applicable regulatory obligations under Philippine law.
• To deliver the games, betting markets, promotions, and other services available on the okbjc platform.
• To administer bonus offers, free spins, and loyalty rewards in accordance with their applicable terms.
• To send account-related notifications, including transaction confirmations, security alerts, and policy update notices.
• To send promotional communications where you have consented to receive them, which you may opt out of at any time.
• To detect, investigate, and prevent fraud, cheating, collusion, money laundering, and other prohibited conduct.
• To monitor responsible gaming indicators and apply account restrictions where appropriate to protect vulnerable players.
• To respond to customer support queries and resolve complaints.
• To improve the performance, content, and user experience of the okbjc platform through analytics and testing.
• To comply with any request, investigation, or order from a competent Philippine regulatory or law enforcement authority.

6 Legal Basis for Processing

6.1 okbjc processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil our obligations under the okbjc Terms and Conditions and to provide you with the services you have requested.
• Legal obligation: Processing necessary to comply with applicable Philippine law, including AML regulations, KYC requirements, and reporting obligations to regulatory authorities.
• Legitimate interests: Processing carried out to pursue okbjc's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent, primarily in connection with optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.2 Where processing is based on legitimate interests, okbjc has conducted an assessment to confirm that those interests are not outweighed by the potential impact on your rights and freedoms.

7 Sharing Your Personal Data

7.1 okbjc does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7.2 okbjc may share your personal data with the following categories of recipients where necessary and proportionate:

• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, 7-Eleven Cliqq, Coins.ph, and cryptocurrency processors, to facilitate deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify the identity, age, and address of okbjc players in compliance with regulatory requirements.
• AML and fraud prevention services: Providers of transaction monitoring, risk scoring, and financial crime detection tools.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform development partners operating under strict data processing agreements.
• Game content providers: Licensed third-party game studios and live dealer operators whose games are available on the okbjc platform, where player session data must be transmitted for game operation.
• Regulatory and law enforcement authorities: Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), law enforcement agencies, and courts, where disclosure is required by law or a lawful order.
• Professional advisers: Lawyers, auditors, and compliance consultants engaged by okbjc in the ordinary course of business, under confidentiality obligations.

7.3 All third-party processors engaged by okbjc are required to handle personal data in accordance with this Policy and applicable data protection law, and may use the data only for the specific purposes for which it was shared.

8 Data Retention

8.1 okbjc retains personal data for as long as your account remains active and for such additional period as is necessary to comply with legal, regulatory, and contractual obligations.

8.2 Following account closure, okbjc retains account records, transaction histories, and KYC documentation for a minimum of five (5) years, in accordance with applicable Philippine AML and gaming regulatory requirements.

8.3 Communications data, including support chat transcripts and email correspondence, is retained for a period of three (3) years following the last interaction, unless a longer retention period is required by law or an ongoing investigation.

8.4 Where personal data is retained solely for compliance or legal purposes following account closure, it is held in a restricted environment and is not used for any marketing or operational purpose.

8.5 Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with okbjc's internal data lifecycle management procedures.

9 Security Measures

9.1 okbjc implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okbjc platform.
• Encryption of sensitive data fields at rest within okbjc's database infrastructure.
• Multi-factor authentication options for player accounts.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Continuous monitoring of platform systems for anomalous activity and security incidents.
• Formal incident response procedures for identifying, containing, and reporting data breaches.

9.2 While okbjc takes all reasonable steps to protect your data, no system is completely immune to security risks. You are also responsible for keeping your okbjc account credentials confidential and for notifying the support team immediately if you suspect unauthorised access to your account.

9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okbjc will notify the relevant supervisory authority and, where required, affected players, in accordance with applicable notification obligations.

10 Cookies & Tracking Technologies

10.1 The okbjc platform uses cookies and similar tracking technologies to operate essential platform functions, remember your preferences, analyse usage patterns, and support fraud prevention systems.

10.2 The following categories of cookies may be set when you visit the okbjc platform:

• Strictly necessary cookies: Required for the platform to function. These include session management cookies, authentication tokens, and security cookies. These cannot be disabled without impairing your ability to use the platform.
• Functional cookies: Used to remember your preferences, such as language settings, and to personalise your platform experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the okbjc platform, helping us identify areas for improvement.
• Fraud prevention cookies: Used to detect unusual or suspicious activity, such as multiple account creation attempts or automated bot traffic.

10.3 You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the okbjc platform.

10.4 okbjc does not use third-party advertising cookies or tracking technologies that share your behaviour data with external advertising networks.

11 Your Data Subject Rights

11.1 Subject to applicable law and regulatory limitations, you have the following rights in relation to the personal data okbjc holds about you:

11.2 To exercise any of these rights, please contact the okbjc support team using the details in Section 15. okbjc will acknowledge your request within five (5) business days and aim to respond in full within thirty (30) calendar days.

11.3 Certain rights may be limited where okbjc has overriding legal obligations — for example, the right to erasure cannot be applied to transaction records that must be retained under Philippine AML law.

12 Minors

12.1 The okbjc platform is strictly restricted to persons aged 21 years and above in accordance with Philippine gaming regulations. okbjc does not knowingly collect personal data from individuals under the age of 21.

12.2 If okbjc becomes aware that it has collected personal data from a person under the age of 21, the account will be immediately suspended, all data will be securely deleted, and any deposits or winnings associated with the account will be handled in accordance with the okbjc Terms and Conditions and applicable law.

12.3 If you believe that a minor has registered an account on the okbjc platform, please notify the support team immediately using the contact details in Section 15.

13 International Data Transfers

13.1 In order to operate the okbjc platform, some personal data may be transferred to, stored in, or processed by systems located outside the Philippines — for example, where cloud infrastructure or game content providers are based in other jurisdictions.

13.2 Where such transfers occur, okbjc takes steps to ensure that your data receives a level of protection consistent with this Policy and applicable Philippine data protection standards. This may include the use of contractual data transfer agreements or reliance on adequacy determinations.

13.3 If you would like more information about the specific safeguards applied to international transfers of your personal data, please contact the okbjc Data Protection contact identified in Section 15.

14 Changes to This Policy

14.1 okbjc reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform operations. The revised Policy will be posted on this page with an updated effective date.

14.2 Where changes are material — meaning they meaningfully affect the way okbjc collects or uses your personal data — registered players will be notified by email or in-platform notification at least seven (7) days before the changes take effect.

14.3 Your continued use of the okbjc platform following the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and request account closure.

15 Contact & Complaints

15.1 If you have questions about this Privacy Policy, wish to exercise a data subject right, or want to raise a concern about how okbjc handles your personal information, please contact the support team:

15.2 Please include your registered username, a clear description of your request or concern, and any relevant reference numbers to help the team respond as efficiently as possible.

15.3 If you are not satisfied with okbjc's response to your data protection concern, you have the right to lodge a complaint with the relevant data protection supervisory authority in the Philippines.

15.4 okbjc takes all data protection complaints seriously and will investigate every concern raised through the proper channels in good faith and without undue delay.